Operational Assessments

The key to enhancing the performance at any practice location is to obtain a complete understanding of what is working and what could be improved. To that end, our Practice Management Consultants (PMCs) perform comprehensive operational assessments, in collaboration with department staff, for every new client.

Over the course of several days, our PMCs – who have a background in nursing, industrial engineering, quality improvement, hospital operations, and medical group management – perform an evaluation to get a better understanding of how a department functions, with a keen eye towards the specific culture. After conducting thorough observations and interviews with staff, our PMCs then digest the information and present specific recommendations to improve overall performance.